The company that handles your direct debit payments, London & Zurich (through Love Admin), has a major IT issue and has been unable to handle any transactions since 8th November (and perhaps earlier). The problem will also affect anyone trying to set up, cancel or amend direct debit payments. Hopefully the problem will be sorted out in a few days but it may take L&Z a while to get back to normal service. Your payments may be taken later than normal and it may be necessary for us to reissue requests for your November subs.